1. Direct billing including: (*) Hospitalization due to illness, disease (*) Surgery due to illness, disease (*) Outpatient treatment due to illness, disease
2. Timeline: To submit claim: 180 days from the end of the treatment To proceed claim: 10-15 working days
3. For relatives who have not joined policy (Because they have not been to Vietnam) at the same time as the Employee but will join at the time within 30 days from the date of entry to Vietnam. In all cases, the Insured must provide PVI with a passport showing the date of entry for proof.
4. Collecting claim records Time: 8.30am [every Tuesday and Friday] Address: Reception of Reigate Grammar School Vietnam
5. Compensation at L’Hôpital Francais de Ha Noi and Vinmec International General Hospital Times city: (*) Direct billing: applied only for Inpatient (illness/diseases) under 100,000,000 VND (*) Claim back: applied for Outpatient and Accident – Time to proceed claim: 05-07 working days – All medical documents (including invoice): apply same address’s insured person – Description must required ICD code
SOME MEDICAL CLINIC/HOSPITAL BELOW USING ENGLISH
1. T-MATSUOKA MEDICAL CENTER (direct billing for OP) Website:https://t-matsuoka.com/en/ Address: VJM Building 154 Nguyen Thai Hoc, Kim Ma, Ba Dinh, Hanoi Working time: From Monday to Saturday: 8h30 am-17:00pm Hotline: 1800 888 616 (Make an appointment in advance) In 2013 EMS established its first “24/365 Emergency” center in Minami Kyushu city, Kagoshima, Japan.
2. THU CUC INTERNATIONAL HOSPITAL Website:https://en.benhvienthucuc.vn/ Address: No. 286 Thuy Khue St., Tay Ho Dist, Ha Noi City Working time: From Monday to Sunday: 8h30 am-17:00pm Hotline: 0904 519 080 (Translator English – Make an appointment in advance)
3. DR. BINH TELE CLINIC Website: https://en.drbinh.com/ Address: 11-13-15 Tran Xuan Soan, Hai Ba Trung District, Hanoi Working time: From Monday to Saturday: 7h30-12h00 and 13h30-17h00 Hotline: 1900 9204 (Make an appointment in advance)
CONTACT
Support team 1. Ms. Quỳnh Mai – Email: mai.pham@bolttech.io – Mobile: 0904 990 910 2. Mr. Hùng Chiến – Email: chien.duong@bolttech.io – Mobile: 0838 830 038
BOLTTECH VIETNAM INSURANCE BROKER JSC.
Ha noi: 11th Floor, Harec Building, 4A Lang Ha, Ba Dinh District, Ha Noi, Viet Nam Tel: +84 24 7108 0668 Ho Chi Minh: 3th Floor, An Khanh Building, 63 Pham Ngoc Thach, District 3, Ho Chi Minh city, Viet Nam Tel: +84 28 7108 0668